Everyone, except an organizations’ competitors, benefits from hyperautomation:

Employees get timely and relevant data, so they can reduce repetitive work and better serve customers.

Customers benefit through an intuitive digital experience with personalized self-service options.

Business leaders benefit by reducing costs and adapting to evolving organizational needs with great speed and agility, without creating workarounds or relying heavily on IT.

Clearly, organizations are deriving real, tangible value from hyperautomation. However, without a collection of hyperautomation enabling technologies that work together harmoniously, organizations will trade speed and agility for costly solutions that quickly become out of sync with the needs of the organization.

Through redesigned operational processes and hyperautomation technologies, organizations will be able to lower costs by 30% by 2024.1